Question 1

How do I book an appointment?

Accepted Answer

You can book online through our Appointment page, call us at +91 98765 43210, or WhatsApp us anytime. Same-day slots are usually available.

Question 2

What are your consultation fees?

Accepted Answer

General consultations start at ₹400. Specialist consultations range from ₹500 to ₹800 depending on the doctor. Follow-ups within 7 days are complimentary.

Question 3

What are your working hours?

Accepted Answer

We are open Monday to Saturday, 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 2:00 PM. Emergency support is available on call.

Question 4

When will I receive my lab reports?

Accepted Answer

Most routine reports are available within 24 hours. Complex tests may take 2–3 days. Reports are shared via email and WhatsApp.

Question 5

Do you accept health insurance?

Accepted Answer

Yes, we work with most major cashless insurance providers. Please carry your insurance card and a valid ID at the time of visit.

Question 6

Do you offer emergency care?

Accepted Answer

We provide first-response emergency support and stabilisation. For advanced trauma or ICU care, we coordinate rapid transfer to partner hospitals.

Question 7

Can I get a home sample collection?

Accepted Answer

Yes, our lab team offers home collection within Dhanbad city. Book via phone or through the appointment form.

Question 8

Is parking available at the clinic?

Accepted Answer

Complimentary two-wheeler and four-wheeler parking is available on site.

Frequently Asked Questions